Scheduling

SCHEDULING A SURGERY WITH BIOTRONIC

Biotronic technologists and scheduling staff are available 24 hours, 7 days a week, 365 days a year. With Biotronic as your IONM partner, you never need to worry about someone calling in sick or going on vacation. We have you covered every day.

If you are a patient and interested in having Biotronic monitor your procedure, contact your physician to find out if your hospital provides IONM services. If you are a healthcare provider and interested in optimizing your patients’ surgery results with Intraoperative Neurophysiological Monitoring please contact us to speak with a Biotronic representative near you to discuss acquiring IONM services at your facility.

Biotronic is implementing an insurance verification department due to strict insurance guidelines requiring prior authorization. Our office will now be verifying insurance coverage prior to surgery when possible. In order to verify coverage we will need you to complete the insurance info and patient demographics on our IOM form. If you have any questions please feel free to contact Scheduling at  734.213.9230 or toll free at 800.638.7564

Click Here To Download Intraoperative Monitoring Request Form

When you call, fax or email our scheduling department please be prepared to give the following information to the scheduler.

  • Date of Service
  • Hospital Name
  • Patient Name
  • Patient Date of Birth
  • Patient Social Security Number (if available)
  • Time of Surgery
  • Surgeon’s Name
  • Type of Surgery / Levels if available
  • Monitoring Requested
  • Approximate Duration of Surgery
  • Diagnosis
  • Patient Insurance Information

The scheduler will give you a confirmation number after the case is boarded. This confirmation number is Biotronic’s guarantee that the case will be covered. You will also have an option to have a patient confirmation sheet faxed or emailed to you if the case is boarded via email or fax. The confirmation sheet contains all the details given when the case was boarded, it is important that you review and retain the confirmation number or confirmation sheet until the case is completed. Please also be aware that our scheduling department will confirm the case the afternoon prior to the surgery date. If there is a particular department or person that you would like us to confirm with please let us know, otherwise we will contact the surgery scheduling department at the hospital to confirm date, time and patient name.

CONTACT INFORMATION

PHONE NUMBER: 734.213.9230

TOLL FREE: 800.638.7564

EMAIL: NCSScheduling@nuvasive.com

FAX: 866.634.2766 (HIPAA Secure Fax)

 **ANY AND ALL EMERGENT CASES OR NEXT DAY ADD ONS SHOULD BE CALLED IN – NOT FAXED**

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